Perfect for up to 103″ televisions with an almost endless number of applications. View lifts >

For when you don’t have room for a TV lift cabinet and want that extra wow factor.
View lifts >

Industry leading designs for custom hidden bars, gun storage, hidden safes and more. View lifts >

Nexus 21 makes reliable, ultra quiet, motorized TV lifts that are ideal for industry professionals. Every TV lift mechanism is manufactured in the United States and backed by a full 10-year warranty, making it the perfect buy for any professional.

AV Integrators

AV Integrators >

Professional audio visual installers choose us for our great dealer program, quality TV lift mechanisms, and easy integration.

Cabinet Maker

Cabinetmakers >

Cabinetmakers use “hidden technology” to set themselves apart and add serious wow factor.

Architects and Builders

Builders and Architects >

Builders and architects rely on Nexus 21 for lift mechanisms that are reliable, cost effective and easy to install.

Interior-Decorator-Icon-3

Interior Designers >

Designers and decorators look to Nexus 21 for concealing flat screen televisions or valuables in any room, without altering the design and vision of the space.
Trade discounts available.

LOOKING FOR CUSTOM TV LIFT CABINETS?

Convert any bedroom or living room into a luxurious home theater with our custom lift cabinets. We have all styles to match your home’s existing furniture and decor. Each individual TV cabinet is made to order, and features the same precision engineering and quality, American-made craftsmanship as our lift systems. SEE ALL >

Luxury TV lift cabinets are handcrafted with fine wood solids and veneers, featuring Nexus 21 lift mechanisms.

CLIENTS INCLUDE

SONY
Columbia Law School
Oakley
The Ritz-Carlton
Pixar
NASA

SEE ALL >

THE NEXUS 21 ADVANTAGE

Our TV lifts are precision engineered, UL recognized and made in America so you know they are built to last. We also protect you by providing the longest warranty in the TV lift industry - ten-year full replacement coverage as well as lifetime phone support. Our efficient lift column technology is superior to rack and pinion lifts which are overly complicated and noisy. LEARN MORE > The Nexus 21 Advantage

FEATURED IN

Discovery Channel
Electronic House Magazine
Extreme Makeover Home Edition
HGTV
CE Pro
Hospitality Design Magazine

SEE ALL >

Hear What Other Concealment Professionals Are Saying About Nexus 21

Overall Rating / 182 Total Testimonials

4.9 Out of
5 Stars

Nexus 21 Concealment Systems

5.0 out of 5 stars
- January 27, 2017

Very satisfied

5.0 out of 5 stars
- January 20, 2017

The lift system works perfectly and is a major attraction at our showroom

4.5 out of 5 stars
- January 18, 2017

Love the product. Design engineering is impressive. Being my first install it was challenging, but I learned a lot and the next will be easier. Works well so far.

5.0 out of 5 stars
- January 15, 2017

This is our second lift the first came out of the floor and second out of the foot of the bed. Both lifts operate flawlessly with little noise and a speedy and smooth up and down motion. Everything is constructed so well and balanced so perfectly you don't even feel the lift moving in the bed. I would recommend Nexus21 to any and all of my colleagues and business friends. Tech Source AV

5.0 out of 5 stars
- January 11, 2017

your service and products are awesome work great and easy to install

4.5 out of 5 stars
- January 3, 2017

Very professional and knowledgeable staff and customer service is awesome.

5.0 out of 5 stars
- December 26, 2016

So far the best mounts in their categories.

5.0 out of 5 stars
- December 22, 2016

Overall, very good! Of course there will always be a minor glitch when dealing with three parties - the manufacturer, the cabinet maker, and the consumer - but what few arose were quickly addressed without fail. Great experience.

5.0 out of 5 stars
- December 21, 2016

The experience I had with Nexus 21 was nothing short of amazing. From the customer service to the product itself, everything was incredible. Thank you!

5.0 out of 5 stars
- December 21, 2016

Excellent information and product support

3.5 out of 5 stars
- December 20, 2016

Overall been very happy with just our initial purchase of the over the TV pull down mount. It seemed very well built and installation of recessed box was pretty easy and straight forward. However the soundbar mount add on, was no good with the recessed version. When you attached the soundbar mount, it keeps the TV further away from the wall because the brackets his the wall. Ended up just taking pieces from the kit and making my own. Otherwise, good so far.

4.5 out of 5 stars
- December 15, 2016

Great, Went perfectly!!

5.0 out of 5 stars
- December 15, 2016

.

5.0 out of 5 stars
- December 15, 2016

Robust and stable construction, best I have seen.

5.0 out of 5 stars
- December 13, 2016

Always a pleasure, Aaron is great to work with!!

5.0 out of 5 stars
- December 13, 2016

Always quick and easy!

4.0 out of 5 stars
- December 11, 2016

Positive experience.

5.0 out of 5 stars
- December 8, 2016

Great

5.0 out of 5 stars
- December 8, 2016

Had a problem with my lift. Service techs quickly assessed it and send parts I needed to get it up and running. Great service

4.0 out of 5 stars
- December 7, 2016

Very professional and helpful. Very happy with the sustem. The only disappointing thing was I was told the RF system I got was supposed to be compatible with my RF Harmony remote. However, it doesn't work.

5.0 out of 5 stars
- December 7, 2016

Your products and services are second to none.

5.0 out of 5 stars
- December 6, 2016

My experience with your company, both customer service and product quality were just outstanding! Incorporating your lift systems into several of our furniture pieces was straight forward and very well laid out in your instructions. The quality of your lifts, and subsequently, our TV cabinets were received very well by our clients and designers alike. You make Premier Woodworks look that much better! Can't say enough good things about your company. Thanks, Bud Galland Premier Woodworks, Inc.

5.0 out of 5 stars
- December 6, 2016

Easy to work with, almost like i can forget it once i hand it over to Nexus21 and ill be sure they get the job done correctly the first time.

5.0 out of 5 stars
- December 5, 2016

We've had our lift for several months. It has been great. Quiet and works well. We did have a problem with the remote, but replaced it promptly. Keep on doing what you've been doing and you will have many happy clients.

5.0 out of 5 stars
- December 3, 2016

A+

5.0 out of 5 stars
- December 3, 2016

Everyone was very helpful and the equipment is top notch.

5.0 out of 5 stars
- December 2, 2016

It is a very well put together product that we look forward to selling more off.

5.0 out of 5 stars
- November 29, 2016

It was very easy.

5.0 out of 5 stars
- November 29, 2016

I have been very happy purchasing lifts from you. It is always easy and you guys have been very helpful.

5.0 out of 5 stars
- November 28, 2016

Could'nt ask for anything better. Customer service was outstanding and very helpful. The lift I purchased is perfect.The tour of the of place was very cool and the beer was cold. Thanks guys.

5.0 out of 5 stars
- November 28, 2016

My experience that I had was excellent. When I contacted your company, all of my questions were answered immediately, and after ordering the product it arrived very quickly. We have the product installed on site, and it appears to be working fine. I will have the tv installed in the next couple of months, and have a better idea of how well it will function with the TV installed. I am hoping that the owners like the product, so far they seem impressed.

5.0 out of 5 stars
- November 28, 2016

Nexus21 is an amazing product that we have chosen for the quality and silence of of movement to be integrated into our high end furniture not just to reaise TVs but also for other creative applications such as raising headboards. With the nexus systems we are able to work with the tightest tolerances of 1mm = 1/32" On top of this you offer great service but to be fair I also have not been able to test that too much as I have had no problems in the 6 years using Nexus21.

5.0 out of 5 stars
- November 28, 2016

Great! I've used many different lift brands over the years. I prefer to use Nexus 21 over all others. You make a superior product and have very helpful staff. Thanks!

5.0 out of 5 stars
- November 28, 2016

An excellent product that has been enjoyed by us and admired by many visitors. Your customer service has been excellent! Stu McDonald

5.0 out of 5 stars
- November 27, 2016

Excellent. It is great to buy from a company with real customer service. I called several times and my contractor called and got advise that allowed him to install the unit correctly the first time.

5.0 out of 5 stars
- November 27, 2016

Excellent

5.0 out of 5 stars
- November 26, 2016

The Nexus 21 TV lift is terrific. It operates quietly and smoothly and was fairly easy to install. The tech support team is also very responsive to questions and concerns, and any that I had were quickly resolved. Well worth the price.

5.0 out of 5 stars
- November 26, 2016

My experience with Nexus has been very favorable. Ryan was very helpful while answering my technical questions. The lift system was installed in a custom built-in oak cabinet that can be seen on Houzz's website link Mike Butlers Restorations. I am very satisfied with the Nexus Lift Systems quiet operation as well as the swivel feature that allows us to view the television from two different rooms. My wife is very pleased to see the television disappear behind a beautiful oak liqour cabinet.

5.0 out of 5 stars
- November 26, 2016

Our purchase of the TV lift was handled very well by your staff. We installed it in our motorhome and are very, very happy with it. Thanks Norm L.

5.0 out of 5 stars
- November 25, 2016

Your customer service was very helpful when I had questions regarding the mechanism and follow up was also good!

4.5 out of 5 stars
- November 25, 2016

It was helpful

5.0 out of 5 stars
- November 25, 2016

Service is great and you sell a fantastic product. Thank you!

5.0 out of 5 stars
- November 24, 2016

Very committed to providing outstanding customer service!

5.0 out of 5 stars
- November 24, 2016

Perfect

5.0 out of 5 stars
- November 24, 2016

I was very pleased with the order and support process for both of the TV lifts I have installed on yachts for clients. They work smoothly and flawlessly. They sell themselves when other boat owners see them on my clients boats.

5.0 out of 5 stars
- November 22, 2016

Very good. Excellent service and assistance with anything we did. You guys even gave us a deeper discount on one of your products to help out one of our customers who had a failed lift product from a company that was no longer in business. That was awesome and we will be using you for all our lift projects moving forward! Did I forget to say the your product works great...!!!

5.0 out of 5 stars
- November 22, 2016

Your customer service was excellent

5.0 out of 5 stars
- November 22, 2016

At first I was hesitant to by from Nexus as I did not know who they were and I had just finished buying a tv lift that was really of poor quality. Although I spent twice the amount on the Nexus lift but it is easily 10 times better. This lift is quiet, raises smoothly, and DOES NOT TILT TO THE SIDE! The last lift I bought from a different company tilted to the side when you turned it in any direction and made the tv look lopsided. I bought the L45-S and I'm very happy with it and the customer service I received from Gianna. She was very helpful, answered all my questions and knowledge about the product. I would definitely recommend this brand to anyone looking for a TV lift. Thank you again Nexus21 for getting my tv lift to work perfectly! Henry

5.0 out of 5 stars
- November 22, 2016

Excelent product althouugh it needed some modification to attach properly.

5.0 out of 5 stars
- November 22, 2016

I purchased a L-45 lift. Nexus provided fabulous customer support both before and after my purchase. I am a semi-handy home-owner but I had to make sure this system would work for me before I even ordered it. I could always reach Nexus on the phone and they were able to answer all my questions. Once ordered, delivery was prompt and the lift was well-packaged with very detailed and understandable instructions. I installed this in an existing cabinet to lift a 65-inch curved TV. It works perfectly, and is almost completely silent and very smooth. I cut a hinged top into my solid oak cabinet that is 13" x 59" by five-quarter thick. This lift opens the hinged lid and raises the TV with no problem. We have been raising and lowering our television once or twice a day for 5 months so far. I love it and highly recommend a Nexus lift.

5.0 out of 5 stars
- November 22, 2016

We had a great experience. Your company was very friendly and helpful and the product quality is great. Thank you.

5.0 out of 5 stars
- November 21, 2016

Service could not have been better than it was from pricing to shipping.

4.5 out of 5 stars
- November 21, 2016

After receiving a damaged shipment Nexus 21 immediately responded by fast tracking a replacement and upgrading the delivery to white glove. The working product was delivered in short order, arrived in perfect condition and has been working great ever since. Initially I was dismayed at the damaged product but the speed and professionalism in which it was dealt with and remedied, and the quality of the final product, once delivered, is such that I would totally recommend Nexus 21 to others. It sounds like the delivery problem is rare but even so its nice to do business with a company that puts the customer first and does everything they can to rectify problems as quickly and professionally as possible.

4.5 out of 5 stars
- November 21, 2016

Very good people to work with, answered all our questions and very responsive to our needs

4.0 out of 5 stars
- November 21, 2016

Great products and pricing. A dealer only store would be an awesome addition to make ordering easier.

5.0 out of 5 stars
- November 21, 2016

You have some of the BEST customer service and follow up I've ever dealt with.

5.0 out of 5 stars
- November 20, 2016

Excellent! The customer service is outstanding! We love the product!

5.0 out of 5 stars
- November 20, 2016

Very friendly guys working there. Great lifts all in all

5.0 out of 5 stars
- November 18, 2016

Great...Unfortunately, the cabinet is not finished...it will be soon and I will report back...Thank you...Jay

5.0 out of 5 stars
- November 18, 2016

Our company has Had nothing but Great experiences and customer service from Nexus 21! I couldn't be happier with the relations we have developed! Thanks!

5.0 out of 5 stars
- November 18, 2016

Highly focused on the requirements of dealers and home owners.

5.0 out of 5 stars
- November 17, 2016

Company was very helpful with choosing the correct unit and rectified a quick issue after delivery. The product and customer service were both outstanding.

5.0 out of 5 stars
- November 17, 2016

Great I think you are a very professional co. good customer service and a terrific product, a market leader.

4.0 out of 5 stars
- November 17, 2016

Everything was wonderful, but even being in the business and working with my carpenter...we thought we could offer this as a service, but at the end of the project my carpenter said, "he was NOT interested in trying to install another unit". :-( I had to bring in a specialist to balance the unit. We have several parts left over we do not know where it goes? or what it is and on my things to do is to send you a photo and ask what this extra black plate is for?? might be or the speakers? I do not know. also, want to know when we use the lift, it drops to a certain point...the point I'd like the tv to be at, but it raises up to another point??? is this normal? yes, have some one call me. thanks

5.0 out of 5 stars
- November 17, 2016

Everything was first class from the technical help to order the correct unit for our purpose to the delivery of the product.

5.0 out of 5 stars
- November 16, 2016

Great product and great support!

5.0 out of 5 stars
- November 16, 2016

We have been very pleased with your knowledgeable and friendly phone help, your products and service every time we have used your TV lifts. We have been using the Nexus 21 for years and have never had a single problem. We look forward to future projects with you.

5.0 out of 5 stars
- November 16, 2016

AWESOME!!!

5.0 out of 5 stars
- November 15, 2016

It was comfortable and informative, and the product was up to the level of quality advertised.

3.5 out of 5 stars
- November 15, 2016

We felt the product was acceptable and functioned well, however we did have to have missing pieces shipped to us two separate times as the unit came incomplete.

responded - November 18, 2016

Hi Dan,

Thank you for your candid review, and I really want to apologize for the inconvenience we caused you!

Of course you should never have to deal with missing parts, ever. When a second problem was presented on our attempt to rectify your concerns we quickly realized there was an issue we were missing. When we overnighted the bolts, we did not send all seven that were needed. It was a simple paperwork error on our end, but it created complication and inconvenience for you – something we work very hard to prevent! I want to tell you how much I appreciate your patience in that situation and also thank you for helping to recognize a measure of efficiency that was long overlooked.

Since this incident we have revised our procedures and improved our two-stage quality assurance processes to catch issues like this, and prevent them from happening in the future.

I hope you are pleased with the performance of the product, now that it is installed, and please know that we are anxious to hear from you if we can help in any other way.

Thank you again,

Tyler Stauffer
Product Support Manager
Nexus 21 Concealment Systems
480-275-8613
5.0 out of 5 stars
- November 15, 2016

Great

5.0 out of 5 stars
- November 15, 2016

Good experience.

5.0 out of 5 stars
- November 14, 2016

All I have to say is WOW. What an amazing product. We searched for a long time to find a TV lift like this one. Awesome customer service and support as well.

5.0 out of 5 stars
- November 14, 2016

Awesome

4.5 out of 5 stars
- November 14, 2016

Good

5.0 out of 5 stars
- November 14, 2016

Very good

5.0 out of 5 stars
- November 13, 2016

The best lifts we have ever used Very competitive pricing Exceptional customer service Thank you, Patrick Morgan

5.0 out of 5 stars
- November 13, 2016

Great so far.

5.0 out of 5 stars
- November 12, 2016

Good product, good sales people, relatively simple to install

5.0 out of 5 stars
- November 12, 2016

Great experience.

4.5 out of 5 stars
- November 12, 2016

Vey good. Good customer support. Product looks good.

5.0 out of 5 stars
- November 11, 2016

Great product, delivered as promised , customer loves it.

5.0 out of 5 stars
- November 9, 2016

Amazing people and an amazing product !!!!!!

5.0 out of 5 stars
- November 8, 2016

You guys are great and so are the products. Thanks!

5.0 out of 5 stars
- November 8, 2016

Anytime I have had to call for information our account representative has been Very Helpful and it has always been a good experience. I wish there were more companies who offered the same type of customer service.

5.0 out of 5 stars
- November 7, 2016

Product works - guys great to work with

5.0 out of 5 stars
- November 7, 2016

Installation was pain free and the system operates beautifully. It's quiet and smooth. We also like the way it can be stopped at any point in the cycle.

5.0 out of 5 stars
- November 6, 2016

Excellent

5.0 out of 5 stars
- November 6, 2016

My experience with Nexus 21 was very good ,Chris Clarkson was very professional and knew his products.Being a first time dealer he was able to assist me in selecting the right lift for the project I was working on. I will continue to support Nexus 21 as a dealer and market your products. Thanks

5.0 out of 5 stars
- November 5, 2016

Good product. I'm very happy with nexus 21. Working great

5.0 out of 5 stars
- November 3, 2016

Only issue was the RF went bad in 1 year. But you sent me a new one and it is working fine. Things go bad sometimes. Very pleased with service and nice people. Mike

5.0 out of 5 stars
- November 3, 2016

excellent prompt service and complete specific information replied to in full. Staff replaced a defective unit immediately. Product quality great. custom servie offered.

4.5 out of 5 stars
- November 2, 2016

I have always had a good experience with Nexus 21. Thank you!

4.5 out of 5 stars
- November 1, 2016

Eveything ok

5.0 out of 5 stars
- October 31, 2016

Great experience from start until finish! We now have the lift build into our newly renovated kitchen and out of the counter tops comes a montior via the Nexus system. Awesome!

5.0 out of 5 stars
- October 30, 2016

It's quite amazing and unusual to see a business operate the way you do. From your service to the way your products operate and even the way your lifts are packaged, it's first class through and through. Nobody appreciates you more than I do.

5.0 out of 5 stars
- October 30, 2016

So far the experience has been great!!! From my first inquiry to the purchase this has been a wonderful experience. The only thing needed to complete the process is to receive the final product to which the TV lift will be installed. The final product is being designed and constructed by a cousin of mine who is located out of state so the delay in obtaining the final product has nothing to do with NEXUS. I am expecting that the product will perform as expected so I am confident that the entire experience will be positive when I receive the finished product. Your customer service rep, Chris Clarkson, was extremely helpful in helping me to choose the correct unit and help me find the best pricing available. He was also very helpful in fowarding important installation instructions and product descriptions that have helped put my cousin at ease for this project. He has also reached out to my cousin to solicit any help he may require as the unit is being installed. Based on my experience, so far, I would recommend NEXUS very highly!!!

5.0 out of 5 stars
- October 29, 2016

All went perfect Technical support was awesome

5.0 out of 5 stars
- October 29, 2016

Great support love available control options

5.0 out of 5 stars
- October 28, 2016

Everything was accurate on time straight to the point and for the most part above and beyond I really appreciate it

5.0 out of 5 stars
- October 28, 2016

great machine. good directions, electronics and design.

5.0 out of 5 stars
- October 27, 2016

Very good. Product is conversation piece and works well.

5.0 out of 5 stars
- October 27, 2016

Every interaction with your company, from information to installation, has been a pleasure.

5.0 out of 5 stars
- October 27, 2016

I was very pleased with the service and the product. My lift unit did fail after about a year but service was excellent and the warranty was even extended. I received a new unit at no charge and was able to reinstall it with telephone support. The unit is now working fine and I am a happy customer.

5.0 out of 5 stars
- October 27, 2016

We are really happy we went with Nexus for our customer's lift. You can see and enjoy the quality. The radio remote is very classy and the engineering flawless. Customer service was fast and very helpful.

5.0 out of 5 stars
- October 25, 2016

You have a GREAT product. Everything, down to the packaging and fasteners is top shelf. I built a custom cabinet for the lift and had absolutely no problems with the install. I sent a laudatory email to Sarah Stoffer after the installation was completed, but never heard back from her. Perhaps she is no longer with you.

5.0 out of 5 stars
- October 25, 2016

Top notch service

5.0 out of 5 stars
- October 24, 2016

You guys were extremely helpful. Ryan was friendly and had all the answers I needed to make this unit work within our parameters. I love your product and would definitely recommend it.

4.5 out of 5 stars
- October 24, 2016

Mechanism is reliable and very quiet. The additional function of lower and raise automatically still need refinement. Mine does not go down because the voltage on the mechanism fluctuates hence I can not an appropriate voltage for it to go down effectively.

5.0 out of 5 stars
- October 24, 2016

Great product and customer service period. What more can I say.

5.0 out of 5 stars
- October 21, 2016

Overall good experience. The staff was friendly and knowledgeable. Will definitely use the company and products again for future projects.

5.0 out of 5 stars
- October 21, 2016

I've had my system in use for over a year now and I'm extreme;y satisfied. It performs just how I had hoped.

5.0 out of 5 stars
- October 21, 2016

Ryan is always very good to deal with. It is hopeful for us that we will be requiring 2 of your lifts as a result of his assistance. Cheers, Cam.

5.0 out of 5 stars
- October 21, 2016

Solid customer service; easy trouble shooting; awesome product

5.0 out of 5 stars
- October 21, 2016

Great!!! Great quality and customer service!!

5.0 out of 5 stars
- October 20, 2016

I'm building a cool little getaway just outside of Charlestown SC. The place sits on a tidal creek surrounded by national Forrest. The view could not be what it is without Nexus 21! When finished, I'll send you guys a video. Easy to follow directions and great customer service.

5.0 out of 5 stars
- October 20, 2016

Thanks to Tyler for being so helpful with my issues

5.0 out of 5 stars
- October 20, 2016

All questions were answered promptly, openly, efficiently. Necessary parts shipment after the initial order was handled with the same expediency as the initial order - wonderful service.

5.0 out of 5 stars
- October 20, 2016

Best experience so far. Very helpful people and the best warranty on their products. Very happy

5.0 out of 5 stars
- October 20, 2016

GREAT!!! Great product - Beautiful workmanship and super quality of ... everything, including the shipping materials and packaging. Your product is so nice that I almost hated to cover it up with my custom built enclosure. Great Service and Support too. I stretched the size limits and put in a 49 inch SONY TV. If you would like photos, I'll send you some (Just email me). Gets rave reviews by everyone we show it to.

5.0 out of 5 stars
- October 20, 2016

I bought the al-250 and the product could not be easier to install and it works beautifully!!!!!!! Thank you so much!

5.0 out of 5 stars
- October 20, 2016

Very professional. Great understanding of our needs. Product works perfectly!

4.0 out of 5 stars
- October 19, 2016

Great customer relations. Assembly instructions were not always intuitive. Detail feedback on the instructions was well-received by team

5.0 out of 5 stars
- October 19, 2016

My experience with Nexus, through your representative was very positive. She was knowledgeable, articulate, reliable, and she wasn't at all intrusive in followups while I was still undecided. If I called to ask a question she was patient and thorough. By the way, the product you sent is excellent. It functions perfectly. Thank you.

5.0 out of 5 stars
- October 19, 2016

Reps are very friendly and helpful.

5.0 out of 5 stars
- October 19, 2016

Pretty good. You were responsive to my phone calls to help solve an issue and very accommodating and I've already recommended you to several friends

5.0 out of 5 stars
- October 19, 2016

Always good and good tgexhnicsl support

5.0 out of 5 stars
- October 19, 2016

It was great. And I appreciated the help. It turns out we have an older TV and the computer connections are now behind the lifting mechanism... that might be something to tell people to check for. Ultimately we'll get a new one and then will be able to blue tooth I think.

5.0 out of 5 stars
- October 19, 2016

Superb experience throughout the ordering process. Swift response, on time delivery, quality product. Well done.

5.0 out of 5 stars
- October 18, 2016

Very good. Product was excellent and technical support was exemplary.

5.0 out of 5 stars
- October 18, 2016

Product is AWESOME!!!!

5.0 out of 5 stars
- October 18, 2016

It was great. It was easier than I had expected to install in ceiling. The few questions I had were answered in a timely manner. My wife was very skeptical about the whole project, but when it was finished she was very impressed with the look.

5.0 out of 5 stars
- October 17, 2016

Couldn't be happier. Aaron Townsley is probably the best, most "on it" sales rep with whom we have the pleasure of dealing.

5.0 out of 5 stars
- October 17, 2016

they were beyond help-full , not often seen any more ! this was my first lift in a cabinet, worked perfect this unit was very high end . will use time and time again ! Thanks Scott Lewistown cabinet center , inc. Central Pa.

5.0 out of 5 stars
- October 17, 2016

Patient and informative

2.5 out of 5 stars
- October 17, 2016

Haven't installed the tv or tested it yet

4.5 out of 5 stars
- October 17, 2016

It was very easy and great!

5.0 out of 5 stars
- October 17, 2016

Fantastic service !!!!!!

5.0 out of 5 stars
- October 17, 2016

I have had our lift for at least 3 years. I installed it myself and it was simple to install. The instructions were easy to manage and clear. I had one issue and called for help and the piece that was defective was replaced at no cost and was easy for me to fix. (Basically plug and play) If I ever get another lift, I will definitely get another Nexus system. I love it!! Thanks for the great product and support!

5.0 out of 5 stars
- October 16, 2016

Product quality far exceeded my expectations. Customer support was outstanding

5.0 out of 5 stars
- October 16, 2016

sales and support

5.0 out of 5 stars
- October 16, 2016

Friendly helpful service with a thoughtful follow-up call to make sure things were working as promised. Pleasant experience.

4.5 out of 5 stars
- October 15, 2016

No Problems. Good, pleasant service

3.5 out of 5 stars
- October 15, 2016

Needed support for setting limits... Never got a return call or an email with the info

responded - October 17, 2016

Good Morning Clayton,

I apologize that we somehow missed your call! It is really unusual for us to miss something like this, and I’m very sorry it happened to you. Were you able to solve the issue? If not, one of our Technical Support staff can contact you today to help, as soon as it is convenient for you.

Thank you very much for letting us know about this. We drive ourselves to constantly improve our products and service, and customer feedback is indispensable to that process. Please know that it is very appreciated.

By the way, I hope we can ask for your help with one thing. We looked into our phone logs and emails, but have not yet located the support request that you sent in. Is it possible for you to let us know how you contacted us, maybe which phone number you called? We want to eliminate any problem there may be in the system, and ensure that this does not happen to anyone else in the future. Thanks in advance!


Tyler Stauffer
Product Support Manager
480-275-8613
tstauffer@nexus21.com
5.0 out of 5 stars
- October 14, 2016

Very pleased with quality and ease of installation. Very quiet and smooth operation.

4.5 out of 5 stars
- October 13, 2016

We found the experience pleasant - you were helpful and knowledgeable - and when there was an issue, you were able to take care of it promptly and professionally. Thank you

5.0 out of 5 stars
- October 13, 2016

Awesome product

5.0 out of 5 stars
- October 13, 2016

I was impressed with the equipment and the customer service quality. All excellent. I have installed two systems in the two homes I own, and referred you to my friends.

5.0 out of 5 stars
- October 13, 2016

I had several questions about Nexus products. The team at Nexus were all very helpful and open. Email was answered promptly, conversations on the phone were professional and clear. Excellent customer service! The product itself is of very high quality, does exactly what was advertised and suits our needs very, very well. The quality of both the product and the team are the best sales campaign a company can have. I would recommend Nexus to a friend or colleague without hesitation.

5.0 out of 5 stars
- October 12, 2016

Amazing.best customer support and team overall.

5.0 out of 5 stars
- October 12, 2016

You guys were great! Excellent product and even better technical service. You guys guys made a few when we brought up a few things that could be improved and without asking, you implemented those changes directly into your manuals for future users/installers. Job well done!

5.0 out of 5 stars
- October 12, 2016

Very thorough, both pre and post sale(thanks Aaron!)

5.0 out of 5 stars
- October 12, 2016

This is a great product. The assembly manual is extremely well written and easy to follow. Even the packaging is well conceived making it difficult to get the various screws bolts, nuts etc. mixed up. The lift was everything I had hoped for.

4.0 out of 5 stars
- October 12, 2016

The lift is very smooth and silent. However, it is very expensive for Canadians.

5.0 out of 5 stars
- October 11, 2016

TV lift work great I our marine application.

5.0 out of 5 stars
- October 11, 2016

Truly amazing customer service! Great, high quality TV lifts! The installation was easy and the lift has worked flawlessly! Thank you!

5.0 out of 5 stars
- October 10, 2016

Everything was GREAT!

5.0 out of 5 stars
- October 10, 2016

Great. Design and quality were excellent.

5.0 out of 5 stars
- October 10, 2016

Professional dealings. Very responsive in shipping some missing hardware

5.0 out of 5 stars
- October 10, 2016

Great consumer experience, support and a fantastic product

5.0 out of 5 stars
- October 10, 2016

Great product and sales were excellent to deal with have shown product to many friends all very impressed

5.0 out of 5 stars
- October 9, 2016

excellent service

5.0 out of 5 stars
- October 9, 2016

Great

5.0 out of 5 stars
- October 8, 2016

Great product, great service and fortunately I have not had the need for any type of technical support but I bet that would be great as well. Keep up the good work guys.

5.0 out of 5 stars
- October 8, 2016

Very professional and honest about the quality and performance of the lift system. Exceeded my expectations. I am still thrilled with the system!

5.0 out of 5 stars
- October 7, 2016

Excellent service! nice product. After receiving the parts we needed to make some changes to our order, Nexus took care of us with no questions asked.

5.0 out of 5 stars
- October 7, 2016

I AM VERY VERY HAPPY WITH YOUR SERVICES.I HAVE HAD TWO PARTS THAT WENT BAD AND YOU REPLACED THEM RIGHT AWAY AT NO COST. THAT MEANS A LOT.I HAVE SHOWEN YOUR SYSTEM TO MANY OF OUR FRIENDS AND THEY ARE AMAZED.TWO OF THEM HAVE BOUGHT SYSTEMS AND INSTALLED THEM IN THEIR HOUSES. KEEP UP YHE GOOD WORK.

5.0 out of 5 stars
- October 7, 2016

Always very helpful and a pleasure to work with.

4.5 out of 5 stars
- October 7, 2016

Everyone that I was in contact with were extremely helpful, efficient with both time and knowledge. I was able to access the information that I needed to proceed with the planning of the cabinetry around the unit. The unit works wonderfully, client very happy with the end result. If pricing could be more available, I understand the reason for your methods, however when doing budgets prior to making final selections price availability on all units would be helpful.

5.0 out of 5 stars
- October 7, 2016

very professional ,followed through with all phases of my project

5.0 out of 5 stars
- October 7, 2016

You guys are great, i felt like it was buying from a long time friend. Easy shipping, transparant communication, good value and price. Thank you.

5.0 out of 5 stars
- October 5, 2016

The Nexus 21 unit is working well and very much appreciated. We were pleased with the help from you when we were in the assembly set phase and the quality of this unit shows!

5.0 out of 5 stars
- October 5, 2016

It was one of the easiest orders I have made in 3 years. Was handled very quickly and put the door the same day. Very satisfied

5.0 out of 5 stars
- October 5, 2016

Sales process was good, delivery was good. Didn't need technical follow-up, which says a lot on documentation.

5.0 out of 5 stars
- October 3, 2016

Awesome, it was an easy call, and the service was quick and easy. Thank you Tony

5.0 out of 5 stars
- October 3, 2016

All transactions have been very pleasant. It is easy to order by e-mail or phone with a helpful staff. The best part, it's a great product

5.0 out of 5 stars
- October 2, 2016

Great customer service!

5.0 out of 5 stars
- October 2, 2016

positive experience needed some advice for a project and your input was invaluable

5.0 out of 5 stars
- September 30, 2016

It Was fantastic all down the line from your great customer service to your awesome tech support. Lest we forget your company makes a great product.

5.0 out of 5 stars
- September 30, 2016

Good company

5.0 out of 5 stars
- September 28, 2016

One ward AMAZING !!!!!

4.5 out of 5 stars
- September 2, 2016

The Nexus 21 team makes an amazing product. I was able to easily conceal my bedroom TV, installation was simple and took about a day. Would totally buy again!

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