World’s Best Product Support

Need technical support?
No problem!

Nexus 21 technical specialists are just a phone call away at our facility in Arizona and we are happy to help. If trouble-shooting by phone does not fix the problem we will provide replacement parts or modules right away, at no charge to you.

Hours for support calls are:
Monday through Thursday 7am to 4pm, PST and Friday 7am to 3pm, PST
Call: 480-306-5462

After hours, please leave a voice message, or email us at , and one of our product support technicians will respond on the next business day.

FAST SERVICE

We provide industry leading technical support on all of our products. An experienced staff member is just a phone call away during routine business hours.

After hours, please leave a voice message, or email us at , and one of our product support technicians will respond on the next business day.

TROUBLE SHOOTING

Nexus 21 lift systems are so well designed and simple to use that we do not get many tech support calls. In the rare case that you may hit a snag on an install, we can help quickly and easily.

We are available to troubleshoot anything you may run into and will resolve most issues over the phone in just minutes.

PROBLEM SOLVED

We are committed to providing exceptional support until you are completely satisfied. Once your install is complete and perfect, you may never need to think of us again!

But, if you ever have another question, concern or suggestion, we will be here to help in any way possible for as long as you own the product.