World’s Best Product Support

Need technical support?
No problem!

Nexus 21 technical specialists are just a phone call away at our facility in Arizona and we are happy to help. If trouble-shooting by phone does not fix the problem we will provide replacement parts or modules right away, at no charge to you.

Hours for support calls are:
Monday through Friday, 8am to 5pm, PST
Call: 1-800-293-5067
Intl: +1 480 664 8599

After hours, please email us at and one of our product technicians will respond to your request.


We provide industry leading technical support on all of our products. An experienced staff member is just a phone call away during routine business hours.

If you are in need of any help after business hours, a quick email to will be promptly responded to by one of our in house product technicians.


Nexus 21 lift systems are so well designed and simple to use that we do not get many tech support calls. In the rare case that you may hit a snag on an install, we can help quickly and easily.

We are available to troubleshoot anything you may run into and will resolve most issues over the phone in just minutes.


We are committed to providing exceptional support until you are completely satisfied. Once your install is complete and perfect, you may never need to think of us again!

But, if you ever have another question, concern or suggestion, we will be here to help in any way possible for as long as you own the product.